Operations & Maintenance (O&M)
Operations & Maintenance
JTSi assists DOD and other federal agencies to keep their IT systems running smoothly by managing change, monitoring performance, and supporting users. Our highly trained IT professionals can easily shift between cutting-edge technology and legacy systems. In support of IT operations and maintenance, we offer the following services for our clients.
- Help Desk support
- Database administration
- Software maintenance and upgrades
- Data backups
- Tier 1, 2, 3, & 4 support
- Application and hardware support
- IT infrastructure optimization
- Network and systems administration
- Configuration management
- WAN/LAN operation support
JTSi’s IT O&M division delivers the following
benefits to our clients
- Reliable, on-time and cost-efficient help desk support.
- Immediate accessibility to new software functionality through rapid technology insertion.
- Resolution to complex issues with minimal to no disruption of operations, service delivery, or functionality.
